# Cremelo Ownership Notes

I entered around 12:10-12:20pm and waited in *line* for the *first time* at cremelo, which I can say I was quite surprised to see,

One of the things I noticed first was the original owners were not present, and instead three women were behind the counter. I would like to clearify this is not sexism, just something i genuinly was not expecting.

## Differences between old and new ownership

1) music difference.

Rather than a calm soft piano track, the music that is played has now changed to a more "up beat" modern music, its not bad but its a large shift from the original music.
The volume has also been turned up and is now moderately overpowering of some of the background noise.

2) The to-go cups.
The Bio-degradable cups are no more, in favor of non-bio-degradable plastic cups, whcih I had used to justify the prices of the drinks more due to there actually being a purpose for the higher cost of coffee for environmentally friendly utensils. 

Note I did not order a to-go cup, the cups i had seem them serve others looked like generic clear plastic,

3) The Menu and Creativity of the Barista's
Both have expanded, I consider this a bonus as I came in, did my usual "surprise me, hot, sweet, coffee", they did get one thing wrong and forgot to make it hot however the drink itself was a cinnamon mocha, and I gotta admin, its pretty good, its a cold blended drink however it goes down well.

4) The Buisiness
The amount o;f customers I noticed had a sharper uptick due to them re-opening, this reasonable affected their ability to *quickly* make the drinks and food, there was a reasonable delay between order and coffee.

5) The Wifi
The Wifi credentials are slightly different, going from `cremelocafeguest:the old password` to `CremeloCafe_Guest:ilovecoffee`, which is a fair password,

And the guest network is secured well enough to block device cross-talk, which in the modern day is a must-have for security.

Due to the increased traffic the wifi appears to be notably slower anyways, so that is a small concern however it is still sufficiently fast enough, provided every highschool/college student doesnt start watching youtube at 1080p at the same time.

6) Customer Service,
I have noticed that, and this is extremely likely due to the increased traffic so no personal blame or hard feelings about this are intended, the "personal" aspect of cremelo has been somewhat lost, the staff will still have casual conversation however they are notably busy and lack the time to have as much conversation as the old owners did when it was just the two of them.